gibson guitars es

Gibson owners. Have you had to send a guitar to the factory for repair?
I bought a Gibson ES 6-175 in months and have found a crack between the end of the neck and the first truck. He must return to the factory for warranty repair. Should I send in the hard case comes with? Is there someone who can reassure me about the transportation of the guitar and the quality of the work of Gibson. They say it may take up to 3 months. Fortunately, I have other guitars to play so far, but wants to send a $ 4000 guitar throughout the country by UPS?
I have sent my Gibson LP Studio Gibson for repairs .. He had made about the ground because it was the truck. I can send hard case for you. It is better to be safe when sending a Gibson right? So untie the straps .. so that no neck strain. UPS label must make it fragile, and should take care of it while preparing for the trip. Hardcase certain, however, pass through several hands before reaching the Gibson type.
testing my guitar Gibson Es 137 Line 6 tone Port recording